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All credit cards are verified at the time you place your reservation. If we are unable to verify your credit card, you will be contacted by email. All reservations must be reconfirmed 48 hours prior to the requested flight date.  For photographic reasons, we request that all passengers wear dark colored clothing for the tour.

In accordance with F.A.A regulations our aircraft are subject to weight limitations. We are required to weigh all passengers during check-in. For seating purposes, please provide accurate height & weight information during the reservation process.

Any passenger over 250 lbs. may be required to purchase an additional seat. Any party of two traveling together with combined weights over 420 lbs. may be required to purchase an additional seat at a discounted rate on the 50-60 min “Kauai Grand” only. If you will be traveling with an infant / toddler, please provide us with his / her body weight and age.

All scenic areas are weather permitting and routes may vary due to weather conditions. Island Helicopters is not responsible for personal photos that may be affected by glare or weather. Seating is done in accordance with an FAA approved weight and balance.

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